State Farm® Insurance Agent Kathy Powell
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Tracy Kelly
April 24, 2025
5
out of
5
rating by Tracy Kelly
"Maleny Jueraz was the absolute sweetest and she helped get me an affordable policy!"
We responded:
"Thank you, Tracy, for sharing your experience with us! It's wonderful to hear that Maleny provided you with such helpful service and assisted in finding an affordable policy. We truly appreciate your feedback and are delighted to have you as part of our State Farm family. If there's anything else you need, feel free to reach out."
Bryan Chin
April 21, 2025
5
out of
5
rating by Bryan Chin
"Rex Story of the Kathy Powell agency helped me immensely by explaining and guiding me through the claim filing, adjuster inspection and payment phases for hail damage to my home. I was pleased with how rapidly a check for repairs arrived in the mail. Rex is very experienced and knowledgeable. I highly recommend Rex, Kathy and State Farm for your insurance needs."
We responded:
"Thank you, Bryan, for sharing your experience with Rex and our team. It's wonderful to hear that Rex was able to guide you smoothly through the claim process and that you were satisfied with the promptness of the payment. We appreciate your recommendation and are glad to have been of assistance with your insurance needs. Your feedback is invaluable to us."
Beosha Askew
April 18, 2025
5
out of
5
rating by Beosha Askew
"Karanja had a great personality would highly recommend!"
We responded:
"Thank you for sharing your positive experience with Karanja! It's wonderful to hear that his great personality made such an impression. Your recommendation means a lot to us, and we're delighted to know you had a 5-star experience. If there's anything else we can assist you with, feel free to reach out."
Sharon Hollis
April 18, 2025
5
out of
5
rating by Sharon Hollis
"He was very helpful and you again for taking the time to explain everything that i needed to know"
We responded:
"Thank you, Sharon, for your wonderful feedback. It's great to hear that you found the assistance helpful and that everything was clearly explained. Your satisfaction is important to us, and we're glad we could meet your expectations. If you have any more questions or need further assistance, feel free to reach out."
Shea Dickens
April 18, 2025
5
out of
5
rating by Shea Dickens
"I cannot say enough wonderful things about Jill Gilliland at State Farm! From the moment I spoke with her, she was kind, patient, and incredibly helpful. Jill took the time to answer every single one of my questions—no matter how small—with a genuine smile on her face and a warmth that immediately put me at ease. It's rare to find someone who not only knows their stuff inside and out but also makes you feel truly cared for throughout the process. She went above and beyond to make sure I understood everything and felt confident in my decisions. If you're looking for someone who is knowledgeable, compassionate, and truly dedicated to helping you, Jill is the one to go to. I feel safe and confident to be able to send her emails with questions anytime I have them. I absolutely ADORE her. She's an absolute gem, and I’m so grateful for her support!"
We responded:
"Thank you so much for sharing your experience with Jill Gilliland at our agency. It's wonderful to hear how her kindness, patience, and expertise made such a positive impact on your experience. We are delighted to know that she was able to provide the support and understanding you needed, making you feel confident and cared for. Your feedback is truly appreciated, and we are grateful to have Jill as part of our team. Your trust and satisfaction mean a lot to us."
Chloe Floyd
April 16, 2025
5
out of
5
rating by Chloe Floyd
"Amber was AMAZING! She was so helpful and kind!"
We responded:
"Thank you so much for sharing your experience, Chloe! If there's anything else we can assist you with, please feel free to reach out."
Ashley Simpson
April 14, 2025
5
out of
5
rating by Ashley Simpson
"I had a great experience working with Karanja Brooks at Kathy Powell State Farm Insurance Company! He was extremely helpful, professional, and patient throughout the entire process. Karanja took the time to explain my policy in detail and made sure I understood all the recent changes. His knowledge and clear communication gave me confidence and peace of mind. It’s rare to find someone who truly cares about helping you, and I’m so glad I had the opportunity to speak with him. Excellent customer service all around—I highly recommend Karanja and the team at Kathy Powell Statefarm!"
We responded:
"Thank you so much for sharing your positive experience. We truly appreciate your recommendation and are grateful to have you as a valued customer. Your feedback motivates us to continue delivering excellent service."
Shonteria Bell
April 14, 2025
5
out of
5
rating by Shonteria Bell
"Agent Karanja was outstanding. Attitude was positive and prosperous. I felt really comfortable talking to him. Keep up the good work"
We responded:
"Thank you so much for sharing your experience! We truly appreciate your feedback and are delighted to know you had such a great experience. Your support means a lot to us, and we look forward to continuing to serve you."
Anthony Haney
April 14, 2025
5
out of
5
rating by Anthony Haney
"Individualized service for both personal and business policies. Our sales assistant Amber Dykes is always friendly, patient & attentive to our needs in a thorough & timely manner."
We responded:
"Thank you, Anthony, for sharing your experience with us. "
Ellen Ingram
April 9, 2025
5
out of
5
rating by Ellen Ingram
"Ms. Kenya was very dedicated to her tasks at hand and was very professional and polite. Ty Ms Kenya."
We responded:
"Thank you, Ellen, for sharing your positive experience with Ms. Kenya. It's wonderful to hear that her dedication and professionalism made a great impression. Your feedback is greatly appreciated and will be shared with her."
Stephanie Benefield
April 9, 2025
5
out of
5
rating by Stephanie Benefield
"JT is amazing! When we bought a “fun” vehicle to add to our policy, he got everything handled so quickly and made it stress-free for us. I highly recommend him and Kathy!"
We responded:
"Thank you, Stephanie, for sharing your experience! It's wonderful to hear that JT was able to assist you efficiently with adding your new vehicle to your policy. We appreciate your recommendation and are glad to have made the process stress-free for you. Your feedback is invaluable to us."
Carolyn Andrews
March 31, 2025
5
out of
5
rating by Carolyn Andrews
"I called Kathy Powell’s office and within minutes Amber helped me with my current situation. She was very patient and helpful when addressing my concerns. I felt so appreciated, especially since this was a difficult call. I have never received negative interactions from this office staff. They are the BEST!! I highly recommend calling the Kathy Powell -State Farm team for honesty, efficiency and professionalism. You will not be disappointed!!"
We responded:
"Carolyn, we strive to provide great service to our customers! Thank you for taking the time to review the quotes you received for auto and homeowners insurance and the time you spent with Dasha."
Kathy Hopson
March 28, 2025
5
out of
5
rating by Kathy Hopson
"This young gentleman was very knowledgeable and answered my questions . Very helpful indeed. Ask for Karanja ."
We responded:
"Thank you, Kathy, for sharing your positive experience. It's wonderful to hear that Karanja was able to assist you effectively and provide the information you needed. Your feedback is greatly appreciated, and we're glad to know you found the service helpful."
Erma Calton
March 6, 2025
5
out of
5
rating by Erma Calton
"Great experience Karanja was very helpful and knowledgeable"
We responded:
"Thank you for sharing your positive experience with us. We're delighted to hear that Karanja was able to assist you effectively with his knowledge and helpfulness. Your feedback is greatly appreciated and encourages us to continue providing excellent service. If there's anything else we can do for you, please let us know."
Tiffany Suggs
March 5, 2025
5
out of
5
rating by Tiffany Suggs
"After talking to several insurance agents to quote our new home, JT was a breath of fresh air and made the choice easy! Highly recommend!"
We responded:
"Thank you, Tiffany, for sharing your experience with us. It's wonderful to hear that JT made the process of choosing insurance for your new home so seamless. Your recommendation means a lot, and we're delighted to have been able to assist you. If you ever need further assistance, feel free to reach out."
slade salatto
March 4, 2025
5
out of
5
rating by slade salatto
"Karanja was an incredible help. Have dealt with State Farm before through my parents, but he helped me get on my own policy and the entire process was extremely seamless and easy. I had been dreading the whole process and figured it would be an hour+ conversation, but Karanja had me set up in just a few minutes. Awesome dude, and even better company. Can’t recommend enough!!"
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Karanja was able to assist you so effectively and make the process of getting your own policy smooth and quick. We strive to provide excellent service, and it's great to know that we met your expectations. Your recommendation means a lot to us, and we're glad to have you as part of our State Farm family. If you ever need further assistance, feel free to reach out."
Flora Dawkins
March 1, 2025
5
out of
5
rating by Flora Dawkins
"My name is Ms. Flora Dawkins. I had the pleasure of working with Karanja on yesterday. He were very courteous and professional. He helped lower my insurance quite a bit. If anyone is searching for insurance, feel free to contact Karanja, he's the right one to get the job done.Thank you so much."
We responded:
"Thank you, Flora, for sharing your experience with us. It's wonderful to hear that Karanja provided you with courteous and professional service while helping to lower your insurance costs. Your recommendation means a lot, and we're glad to have been able to assist you. If you have any more questions or need further assistance, feel free to reach out."
Diane Miller
February 27, 2025
5
out of
5
rating by Diane Miller
"Karanja at Kathy Powell Agency saved me almost $400 a year by tweaking my current coverage. I’m glad I talked with him."
We responded:
"Thank you, Diane, for sharing your experience with us. It's wonderful to hear that Karanja was able to help you save on your coverage. We appreciate your feedback and are glad you reached out to us. If you have any more questions or need further assistance, feel free to let us know. Your satisfaction is important to us."
Gerald P.SR HOWARD
February 21, 2025
5
out of
5
rating by Gerald P.SR HOWARD
"KARANJA WAS VERY PROFESSIONAL AND VERY COURTEOUS IN HELP ME WITH MY INSURANCE NEED"
We responded:
"Thank you, Gerald, for sharing your positive experience with us. We're delighted to hear that Karanja provided you with professional and courteous assistance for your insurance needs. Your feedback is greatly appreciated and will be shared with the team. If there's anything else we can do for you, please let us know."
Andrew Fuller
February 15, 2025
1
out of
5
rating by Andrew Fuller
"I was lied to originally and was charged $900+ per month for insurance for 1 vehicle, never got reimbursed, then they changed it to $450 then changed it to $460 and now I’m paying $600 a month for insurance Was never notified about any changes to my policy and it looks like they just charge whatever they feel like and change the policy rate whenever they feel like as well On top of that I had a hit and run where they put me at fault for the accident and ruined any rate I can get with a different insurance company"
glenna peckham
February 5, 2025
5
out of
5
rating by glenna peckham
"Very happy with very thing. Karanja Brooks was very helpful. Thanks for all your help. Glenna E Peckham"
We responded:
"Thank you so much for your kind words and for taking the time to share your experience. We're delighted to hear that Karanja Brooks was able to assist you effectively. Your satisfaction is our top priority, and we appreciate your trust in us for your auto insurance needs. If you ever have any questions or need further assistance, feel free to reach out."
Monique Sanford
February 4, 2025
5
out of
5
rating by Monique Sanford
"Karanja was very helpful today and helped explain my savings and insurance options for the upcoming renewal of my policies. I would definitely recommend talking to him!"
We responded:
"Thank you, Monique, for sharing your positive experience with Karanja. It's wonderful to hear that he was able to assist you with your savings and insurance options for your upcoming policy renewal. Your recommendation means a lot to us, and we're glad to have been of service. If you have any more questions or need further assistance, feel free to reach out."
Wayne Rowland
February 4, 2025
5
out of
5
rating by Wayne Rowland
"I spoke with Karanja and he worked with me to lower my premiums."
We responded:
"Thank you, Wayne, for sharing your experience with us. It's wonderful to hear that Karanja was able to assist you in lowering your premiums. We always strive to provide the best service possible, and your feedback is greatly appreciated. If there's anything else we can do for you, please let us know."
Amanda Yates
January 31, 2025
5
out of
5
rating by Amanda Yates
"Always a great experience at Kathy Powell State Farm. Karanja was able to quickly and efficiently help me add a new car to my policy. Great service!"
We responded:
"Thank you, Amanda, for sharing your positive experience with us. We're delighted to hear that Karanja was able to assist you efficiently with adding your new car to your policy. Providing great service is our priority, and your feedback is truly appreciated. If there's anything else we can do for you, please let us know."
Laugra Ugalde
January 29, 2025
5
out of
5
rating by Laugra Ugalde
"Happy with their service. Very professional."
We responded:
"Thank you for sharing your positive experience with us. We're delighted to hear that you are happy with our service and found our team to be very professional. Your feedback is greatly appreciated and motivates us to continue providing excellent service."