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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Deborah Rogers

February 16, 2026

5  out of  5
rating by Deborah Rogers
"He made my experience so easy. State Farm rates were much better than any other company."
We responded:
"Thank you, Deborah, for sharing your positive experience. It's wonderful to hear that you found the process easy and the rates competitive. Providing excellent service and value is our priority, and your feedback is greatly appreciated."
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Madeline

February 11, 2026

5  out of  5
rating by Madeline
"I always have such a great experience here. Karanja is top notch - he always makes sure that he’s giving me the best rate. Kathy, if you see this review, please give Karanja another lion plushy for his desk!"
We responded:
"It's wonderful to hear about your positive experiences with us. Karanja truly is an asset to our team, and we're glad to know he has been able to assist you in finding the best rates. Your suggestion about the lion plushy is delightful, and we'll be sure to pass on your kind words to him. Thank you for taking the time to share your feedback!"
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Elaine Thomaston

February 10, 2026

5  out of  5
rating by Elaine Thomaston
"JT is always extremely helpful with our insurance needs!"
We responded:
"Thank you, Elaine, for sharing your positive experience with JT. It's wonderful to hear that he has been extremely helpful with your insurance needs. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Tina Carson

January 28, 2026

5  out of  5
rating by Tina Carson
"The agent I worked with was fantastic! I have a busy schedule and Ethan, the sale agent, was able to keep in contact with me through text messages. I answered a few questions and he was able to draw me up a quote, before we even spoke on the phone. He understood exactly what I was wanting regarding a car insurance policy, and wrote up a contract I was pleased with. Thank you State Farm, and Thank you Ethan!"
We responded:
"Thank you, Tina, for sharing your experience with us. It's wonderful to hear that Ethan was able to accommodate your busy schedule and communicate effectively through text messages. We're glad he could provide you with a quote and a contract that met your needs. Your feedback is greatly appreciated, and we're delighted to have you as a satisfied customer."
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JLV Construction Company

January 27, 2026

5  out of  5
rating by JLV Construction Company
"Maleny is the best when it comes to taking care of you"
We responded:
"Thank you, Carlos, for your wonderful feedback! We're delighted to hear that Maleny provided you with excellent service. Your satisfaction is very important to us, and we appreciate you taking the time to share your experience. If there's anything else we can assist you with, please let us know."
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Linda Mouser

January 26, 2026

5  out of  5
rating by Linda Mouser
"Very good service . I am totally satisfied with the service I received"
We responded:
"Thank you, Linda, for sharing your positive experience. It's wonderful to hear that you are completely satisfied with the service you received. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Tyrone Russell

January 22, 2026

5  out of  5
rating by Tyrone Russell
"Awesome customer service rep was very nice and patient."
We responded:
"Thank you, Tyrone, for sharing your positive experience with our customer service team. We're delighted to hear that you found our representative to be nice and patient. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Ester Kirk

January 22, 2026

5  out of  5
rating by Ester Kirk
"Elizabeth was a great help and so professional. I had spoken to two other employees before her and didn’t get what I needed but she delivered immediately. Excellent service!! Awesome job Elizabeth Perez"
We responded:
"Thank you so much for sharing your experience, Ester. It's wonderful to hear that Elizabeth was able to assist you effectively and provide the excellent service you deserve. Your feedback is greatly appreciated and will be shared with Elizabeth and the team. We're here to help with any of your future needs."
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JordanD23D

January 21, 2026

5  out of  5
rating by JordanD23D
"I had a great experience with my insurance agent, Amber. She was super responsive, listened to what I needed for auto coverage, and explained options in plain terms I could understand. Got me the best rate ever—way better than my old provider—and it all fit my budget. I just sat back while she handled it. She's a pro who really cares. Highly recommend! 5 stars."
We responded:
"Thank you so much for sharing your experience with Amber. It's wonderful to hear that she was able to provide you with responsive service and clear explanations, ensuring you got the best rate that fits your budget. Your recommendation means a lot, and we're delighted to have met your expectations. If there's anything else you need, feel free to reach out."
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Bronson Clevenger

January 20, 2026

5  out of  5
rating by Bronson Clevenger
"Cris Johnsick helped me out with getting insurance on my new vehicle. It was the easiest, simplest, time I've ever had dealing with insurance."
We responded:
"Thank you, Bronson, for sharing your experience with us. It's wonderful to hear that Cris made the process of getting insurance for your new vehicle so straightforward and easy. We always aim to provide the best service possible, and your feedback is greatly appreciated. If you need any further assistance, feel free to reach out."
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Jim Spratling

January 16, 2026

5  out of  5
rating by Jim Spratling
"Great agent"
We responded:
"Thank you, Jim, for your positive feedback. It's wonderful to hear that you had a great experience with our agency. Your satisfaction is our priority, and we appreciate your trust in us for your auto insurance needs."
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Luis O Gonzalez

January 15, 2026

5  out of  5
rating by Luis O Gonzalez
"Great service from Maleny. 100% recommended"
We responded:
"Thank you, Luis, for sharing your positive experience with us. We're delighted to hear that Maleny provided you with great service. Your recommendation means a lot to us, and we're glad to have met your expectations. If there's anything else we can assist you with, feel free to let us know."
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Jenny Zarzour Ferguson

January 6, 2026

5  out of  5
rating by Jenny Zarzour Ferguson
"JT is an absolutely amazing agent, honestly the best there is! JT is so responsive and always has the information needed. If you are looking for a new rep, or just better service- call JT Thompson today! You will be glad you did!"
We responded:
"Thank you so much for sharing your positive experience with JT. It's wonderful to hear how responsive and informative JT has been in assisting you. Your recommendation means a lot, and we're delighted to know that you are satisfied with the service. We appreciate your feedback and look forward to continuing to meet your insurance needs."
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Jeanie Burton

January 6, 2026

5  out of  5
rating by Jeanie Burton
"Karina was friendly. He explained step by step all the information needed. I was very comfortable speaking with him. He wasn't pushey in my decisions."
We responded:
"Thank you, Jeanie, for sharing your experience with Karina. It's wonderful to hear that you felt comfortable and well-informed during your interaction. Providing clear and friendly service is important to us, and we're glad to know Karina made a positive impression. Your feedback is greatly appreciated."
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Robin Coville

January 5, 2026

5  out of  5
rating by Robin Coville
"Shasta helped me with my new policy. She is very knowledgeable and nice. Saved me lots of money on both my policies. She was very efficient, emailed me everything I needed. It was very fast too!"
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Shasta was able to assist you effectively with your new policy and help you save money. We're glad to know that the process was efficient and met your needs. Your feedback is greatly appreciated, and we're here to help whenever you need us."
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denese hindi

December 15, 2025

5  out of  5
rating by denese hindi
"Mr.Rex made what was originally seeming like a harrowing experience, a very light and compassionate one. He was very patient and never once tried to make how I was feeling, insignificant. Mr. Rex, It was a pleasure having you assist me with my dilemma !"
We responded:
"Thank you so much for sharing your experience. It's wonderful to hear that Mr. Rex was able to provide you with the support and compassion you needed during a challenging time. We truly appreciate your kind words and are delighted that you felt well taken care of. Your feedback is invaluable to us, and we're grateful for the opportunity to assist you."
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Spencer

November 29, 2025

2  out of  5
rating by Spencer
"Communication , follow up, getting ahold of who you need. It’s just all so difficult here. Although I think I the two has been separated from the company. But a lot of avoidance and runaround."
We responded:
"Thank you, Spencer, for taking the time to leave such a positive review. It's wonderful to know that you had a great experience with our auto insurance services. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you have any questions or need further assistance, feel free to reach out."
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Kristy

November 15, 2025

5  out of  5
rating by Kristy
"I typically don't carve out time for Google reviews. However, I felt the need to make an exception in this case. Mr. Karanja provided exceptional customer service to us on yesterday. He treated us with courtesy and respect. He was very patient, empathetic, and made good use of our time. In short, he made us feel like valued customers. In our eyes, Mr. Karanja, you are the best part of Kathy Powell State Farm!"
We responded:
"Thank you so much for taking the time to share your experience. It's wonderful to hear that Mr. Karanja provided you with exceptional service and made you feel valued. Your feedback is greatly appreciated and will be shared with him. We are delighted to have you as a customer and look forward to continuing to serve you."
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Nicole Hubbard

October 31, 2025

5  out of  5
rating by Nicole Hubbard
"I would think Mr. Karina Brooks for assisting me with getting my car and renter insurance stared. Mr. Brooks was very helpful and took time out to explain each detail. Thank you for your help"
We responded:
"Thank you, Nicole, for sharing your experience. It's wonderful to hear that Karina Brooks was able to assist you effectively with your car and renter insurance. We take pride in ensuring our customers receive detailed and helpful service. Your feedback is greatly appreciated."
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Lucas Molitor

October 30, 2025

5  out of  5
rating by Lucas Molitor
"Nice people to talk to!"
We responded:
"Thank you, Lucas, for your kind words and perfect rating! It's wonderful to hear that you had a positive experience with our team. We're here to help with any of your auto insurance needs."
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A'Nya James

October 27, 2025

5  out of  5
rating by A'Nya James
"Karanja was absolutely excellent! If you are looking for vehicle, home, and/or life insurance that is the man the talk to. He was very thorough in help with information for all three. My experience was smooth sailing, and I am completely satisfied. Thank you Karanja being available when I called and for all your help today! 10/10 recommend!"
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Karanja provided you with excellent service and thorough information for your insurance needs. We're delighted that your experience was smooth and satisfying. Your recommendation means a lot to us, and we're grateful for your feedback."
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Karen Ayala

October 24, 2025

4  out of  5
rating by Karen Ayala
"Excelente servicio al cliente, sobre todo si necesitas ayuda en español, Maleny Juárez es muy amable y aclara cualquier pregunta o inquietud que tengas y te brinda la información para que tú decidas lo mejor para tu seguro de auto!"
We responded:
"Gracias por compartir tu experiencia, Karen. Nos alegra saber que Maleny Juárez pudo asistirte de manera amable y clara. Valoramos mucho tus comentarios y siempre estamos aquí para ayudarte a tomar las mejores decisiones para tu seguro de auto."
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Mike Youn

October 24, 2025

5  out of  5
rating by Mike Youn
"My agent Maleny was very professional and helpful."
We responded:
"Thank you, Mike, for sharing your positive experience with Maleny. It's wonderful to hear that she was professional and helpful in assisting you. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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sebastian santamaria de la cruz

October 24, 2025

5  out of  5
rating by sebastian santamaria de la cruz
"La atención siempre ha sido excelente y muy clara por parte de la Señorita Melany ademas de una muy amable recepción en todas mis visitas para fines de mis intereses con state farm."
We responded:
"Gracias por compartir tu experiencia tan positiva con nosotros. Nos alegra saber que Melany y nuestro equipo han brindado una atención clara y amable en cada una de tus visitas. Valoramos mucho tu confianza y estamos aquí para seguir apoyándote con tus necesidades de seguro."
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Ashlee Baker

October 23, 2025

5  out of  5
rating by Ashlee Baker
"I had an excellent experience today discussing my car insurance policies with JT. He was very knowledgeable, provided clear and detailed explanations, and went above and beyond by offering additional insights that may also benefit our home insurance. Exceptional customer service — thank you, JT!"
We responded:
"Thank you, Ashlee, for sharing your positive experience with us. It's wonderful to hear that Karanja and Shasta were able to provide you with attentive and efficient service. We're delighted to know that their efforts made a difference in resolving your issues. Your satisfaction is our priority, and we appreciate your feedback."