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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Nicole Hubbard

Nicole Hubbard

October 31, 2025

5  out of  5
rating by Nicole Hubbard
"I would think Mr. Karina Brooks for assisting me with getting my car and renter insurance stared. Mr. Brooks was very helpful and took time out to explain each detail. Thank you for your help"
We responded:
"Thank you, Nicole, for sharing your experience. It's wonderful to hear that Karina Brooks was able to assist you effectively with your car and renter insurance. We take pride in ensuring our customers receive detailed and helpful service. Your feedback is greatly appreciated."
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Lucas Molitor

October 30, 2025

5  out of  5
rating by Lucas Molitor
"Nice people to talk to!"
We responded:
"Thank you, Lucas, for your kind words and perfect rating! It's wonderful to hear that you had a positive experience with our team. We're here to help with any of your auto insurance needs."
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A'Nya James

October 27, 2025

5  out of  5
rating by A'Nya James
"Karanja was absolutely excellent! If you are looking for vehicle, home, and/or life insurance that is the man the talk to. He was very thorough in help with information for all three. My experience was smooth sailing, and I am completely satisfied. Thank you Karanja being available when I called and for all your help today! 10/10 recommend!"
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Karanja provided you with excellent service and thorough information for your insurance needs. We're delighted that your experience was smooth and satisfying. Your recommendation means a lot to us, and we're grateful for your feedback."
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Karen Ayala

October 24, 2025

4  out of  5
rating by Karen Ayala
"Excelente servicio al cliente, sobre todo si necesitas ayuda en español, Maleny Juárez es muy amable y aclara cualquier pregunta o inquietud que tengas y te brinda la información para que tú decidas lo mejor para tu seguro de auto!"
We responded:
"Gracias por compartir tu experiencia, Karen. Nos alegra saber que Maleny Juárez pudo asistirte de manera amable y clara. Valoramos mucho tus comentarios y siempre estamos aquí para ayudarte a tomar las mejores decisiones para tu seguro de auto."
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Mike Youn

October 24, 2025

5  out of  5
rating by Mike Youn
"My agent Maleny was very professional and helpful."
We responded:
"Thank you, Mike, for sharing your positive experience with Maleny. It's wonderful to hear that she was professional and helpful in assisting you. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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sebastian santamaria de la cruz

October 24, 2025

5  out of  5
rating by sebastian santamaria de la cruz
"La atención siempre ha sido excelente y muy clara por parte de la Señorita Melany ademas de una muy amable recepción en todas mis visitas para fines de mis intereses con state farm."
We responded:
"Gracias por compartir tu experiencia tan positiva con nosotros. Nos alegra saber que Melany y nuestro equipo han brindado una atención clara y amable en cada una de tus visitas. Valoramos mucho tu confianza y estamos aquí para seguir apoyándote con tus necesidades de seguro."
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Ashlee Baker

October 23, 2025

5  out of  5
rating by Ashlee Baker
"I had an excellent experience today discussing my car insurance policies with JT. He was very knowledgeable, provided clear and detailed explanations, and went above and beyond by offering additional insights that may also benefit our home insurance. Exceptional customer service — thank you, JT!"
We responded:
"Thank you, Ashlee, for sharing your positive experience with us. It's wonderful to hear that Karanja and Shasta were able to provide you with attentive and efficient service. We're delighted to know that their efforts made a difference in resolving your issues. Your satisfaction is our priority, and we appreciate your feedback."
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Brett Balcirak

September 30, 2025

5  out of  5
rating by Brett Balcirak
"If you’re looking for an insurance agency with top-tier agents and outstanding customer service, look no further than the Kathy Powell Agency! Their team is always available when you need them and takes the time to provide thorough, accurate quotes. I’ve been with them for a year now and couldn’t be happier with the level of care and professionalism they provide with service. if you are like me price shouldn't be everything, just one phone call and you can tell this team actually cares about their clients! I HIGHLY recommend checking with this Agency first! Speak with JT and you will see what I am saying!"
We responded:
"Thank you, Brett, for sharing your experience with our agency. It's wonderful to hear that our team's dedication to providing thorough and accurate service has made a positive impact on your experience. We appreciate your kind words about JT and the rest of our team. Your recommendation means a lot to us, and we're grateful for your trust over the past year. We're committed to maintaining the level of care and professionalism you’ve come to expect."
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Megan Smalley

September 18, 2025

5  out of  5
rating by Megan Smalley
"I've used Kathy for all my insurance needs for years. Her team is so kind and so helpful, always. And of course Kathy is simply the best!"
We responded:
"Thank you, Megan, for sharing your experience with us. It's wonderful to hear that you've been satisfied with the service from Kathy and the team over the years. Your kind words and continued trust mean a lot to us. We're committed to maintaining the level of service you appreciate."
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Jennifer Spinks

September 17, 2025

5  out of  5
rating by Jennifer Spinks
"Great customer service responded quickly"
We responded:
"Thank you, Jennifer, for sharing your experience. It's wonderful to hear that you received quick and great customer service. Your feedback is greatly appreciated and helps us continue to provide the best service possible."
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Christina S.

September 9, 2025

5  out of  5
rating by Christina S.
"Great customer service every single time! Whenever I have to call, questions are are answered and matters are promptly resolved. Easy breezy!"
We responded:
"Thank you so much, Christina, for sharing your positive experience! It's wonderful to hear that our team has been able to provide you with great customer service and promptly resolve your questions and concerns. Your satisfaction is our priority, and we're glad to make things easy for you. We appreciate your feedback and your trust in us for your auto insurance needs."
Profile photo of Taryne Sedberry

Taryne Sedberry

August 18, 2025

5  out of  5
rating by Taryne Sedberry
"Our representative, Karanja was very helpful and through. Thank you for such a wonderful experience"
We responded:
"Thank you, Taryne, for sharing your positive experience with us. We're delighted to hear that Karanja was able to assist you effectively. Your feedback is greatly appreciated and encourages us to continue providing excellent service."
Profile photo of Kim Johns

Kim Johns

August 1, 2025

5  out of  5
rating by Kim Johns
"I want to thank Karanja Brooks who went above and beyond to help me save some money on my car insurance so that I don't have to find it somewhere else."
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Karanja was able to assist you in saving money on your car insurance. We appreciate your feedback and are glad to have you as a valued customer. If there's anything else we can do for you, please let us know."
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Robert Fleming

July 29, 2025

5  out of  5
rating by Robert Fleming
"Karanja is one of the best insurance agents I have had the opportunity to work with. She really knows the ins and outs of insurance."
We responded:
"Thank you, Robert, for sharing your positive experience with Karanja. It's wonderful to hear that her expertise and knowledge have made such a great impression. Your feedback is greatly appreciated, and we're glad to have you as a valued customer."
Profile photo of Lucie Wang

Lucie Wang

July 28, 2025

5  out of  5
rating by Lucie Wang
"We are in a unique situation and need coverage for our car. Cris and the manager (sorry can’t remember his name) work with us and get the issues solved. Very happy with the result."
We responded:
"Thank you, Lucie, for sharing your experience. It's great to hear that Cris and the manager were able to assist you effectively with your car coverage needs. We're pleased that you're happy with the result and appreciate your feedback. Your satisfaction is important to us, and we're here to help whenever you need it."
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David Fox

July 16, 2025

5  out of  5
rating by David Fox
"Karanja was awesome!"
We responded:
"Thank you, David, for sharing your positive experience with Karanja. It's wonderful to hear that you found the service awesome. Your feedback is greatly appreciated and helps us continue to provide excellent service."
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Suzy Prouty

July 16, 2025

5  out of  5
rating by Suzy Prouty
"Karanja assisted me with a rental insurance policy. He knew answers to my questions and we got it completed in a phone call. Great to work with!"
We responded:
"Thank you, Suzy, for sharing your experience. It's wonderful to hear that Karanja was able to assist you efficiently with your rental insurance policy. We're glad the process was smooth and that you found it easy to work with him. Your feedback is greatly appreciated!"
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Kerry

July 8, 2025

5  out of  5
rating by Kerry
"Gracie and Jack were amazing and little did they know that insurance they brought came in so handy! Thank you guys!"
We responded:
"Thank you, Kerry, for sharing your experience! It's wonderful to hear that Gracie and Jack were able to assist you and that the insurance proved helpful when you needed it. Your feedback is greatly appreciated, and we're glad to have been of service."
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Aaliyah Jones

July 8, 2025

5  out of  5
rating by Aaliyah Jones
"Jack and Gracie stopped by our office to drop off some brochures for our residents and they had such great energy"
We responded:
"Thank you, Aaliyah, for sharing your positive experience with Jack and Gracie. It's wonderful to hear that their visit left such a great impression. We appreciate your feedback and are glad to know that our team is providing excellent service. If there's anything else we can do for you, please let us know."
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Saadia

July 8, 2025

5  out of  5
rating by Saadia
"Amber was very helpful in sorting out the issue with our premium"
We responded:
"Thank you, Saadia, for sharing your experience with us. It's wonderful to hear that Amber was able to assist you effectively with your premium issue. We appreciate your feedback and are glad to know you had a positive experience with our team. Your satisfaction is important to us, and we look forward to continuing to serve your insurance needs."
Profile photo of Julie Smith

Julie Smith

July 7, 2025

5  out of  5
rating by Julie Smith
"Jack was very helpful and friendly. He answered all of my questions and guided me in the right direction. Amber as well was super helpful."
We responded:
"Thank you, Julie, for sharing your experience with us. It's wonderful to hear that Jack and Amber were able to assist you effectively and provide the guidance you needed. Your feedback is greatly appreciated and motivates us to continue delivering excellent service. If you have any more questions or need further assistance, feel free to reach out."
Profile photo of Rebecca Hendrix

Rebecca Hendrix

July 2, 2025

5  out of  5
rating by Rebecca Hendrix
"Karanja Brooks was so very helpful in helping us navigate the technology! Thanks Karanja!"
We responded:
"Thank you, Rebecca, for sharing your positive experience with us. It's wonderful to hear that Karanja was able to assist you effectively with the technology. We truly appreciate your feedback and are delighted to know that our team could support you so well. Your satisfaction is important to us, and we're here to help whenever you need."
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Dinora Santos

July 1, 2025

5  out of  5
rating by Dinora Santos
"Karanja was extremely helpful to me. He listened attentively to my needs, and made recommendations to me based on the information given rather than attempting to push more insurance services on me."
We responded:
"Thank you, Dinora, for sharing your experience. It's wonderful to hear that Karanja was able to assist you effectively by listening to your needs and providing tailored recommendations. We appreciate your feedback and are delighted to know you felt supported without any pressure. Your satisfaction is important to us, and we're glad to have met your expectations."
Profile photo of Jamie Stewart

Jamie Stewart

June 18, 2025

5  out of  5
rating by Jamie Stewart
"Amber was very helpful, knowledgeable and explained everything perfectly."
We responded:
"Thank you, Jamie, for sharing your experience with us. It's wonderful to hear that Amber was able to assist you effectively and provide clear explanations. We appreciate your feedback and are delighted to know you had a positive experience with our team. Your satisfaction is important to us, and we're here to help with any of your future insurance needs."
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Gustavo Chiriboga

June 18, 2025

5  out of  5
rating by Gustavo Chiriboga
"Maleny was really helpfull and she explained everything calmly and in detail which I appreciate. I would recomend their services."
We responded:
"Thank you, Gustavo, for sharing your positive experience with us. It's wonderful to hear that Maleny was able to assist you effectively and provide clear explanations. Your recommendation means a lot, and we're glad to know you found our services helpful. If there's anything else you need, feel free to reach out."